Halo Retail is the independent Shopify POS specialist for agencies across the eCommerce ecosystem. We work only on Shopify POS and unified retail, helping agencies win and deliver retail projects.
Moving a retail estate to Shopify POS is deceptively complex. We plan, deliver and support the connected architecture behind unified retail, from hardware, in-store networks and the stockroom through to ERP integration, cutover and staff training. Your team stays focused on everything else.
On the surface, a POS project looks like a new till. In practice it touches every part of a retail operation: the hardware on the counter, the network behind it, the systems it connects to and the people who use it every day. It’s routinely underestimated, and it’s the only work we do.
Hardware
Independent advice, procurement and installation, specified for how each location trades.
Devices, card readers, receipt printers, scanners and cash drawers specified location by location
Procurement planned around supplier lead times and opening dates
Installed on site, with every device tested end to end before the doors open
Network
Payments and stock sync are only as reliable as the network underneath them.
Wi-Fi coverage, cabling and bandwidth assessed for every site
Security, firewalls and device management agreed with internal IT
Plans for when the connection drops, so shops can keep serving customers
Integration
ERP, warehouse, data migration and reporting, with existing platforms and new ones.
ERP, warehouse and fulfilment integrations, with existing platforms and new ones
Product, pricing, customer and gift card data migrated from legacy systems
Reporting that brings physical retail and online together in one view
Cutover
Phased rollout, with stock, orders and gift cards kept in sync throughout.
Phased cutover plans, from a pilot location to the full estate, site by site or region by region
Change managed with head office and retail teams, with a fallback plan for every stage
Training and enablement
Retail teams trained in store, virtually or remotely, and supported from day one.
Train-the-trainer sessions for teams who onboard their own staff
Guides and quick-reference material built around how each location actually works
Support on the shop floor on day one and through the first weeks of trading
Shopify ecosystem
Clienteling, loyalty and the best apps, getting the most from the platform.
Clienteling, so retail teams know their customers and their history
Loyalty that works the same in store and online
Appointments, endless aisle, and buy online, pick up in store
A few of the problems we solve
Trade pricing
Complex inventory orchestration
Department stores
Airport concessions
Personalisation and repairs
Gift card migration
Trade pricing
Complex inventory orchestration
Department stores
Airport concessions
Personalisation and repairs
Gift card migration
Memberships
Rental products
Custom data capture
Ship from store
Custom document creation
Memberships
Rental products
Custom data capture
Ship from store
Custom document creation
02 HOW WE WORK WITH YOU
The market
Retail is on the agenda.
Retail now features in most deals, and merchants are looking at it closer than ever.
The technology
Shopify POS has matured.
A serious retail platform for multi-location merchants.
The opportunity
A gap for agencies.
Bring retail in house and give clients one holistic solution, online and in store.
Here to support your pitch, your project or your launch.
Some agencies want us to deliver the retail workstream. Others want to build that capability in house, with expert support. We work either way, always as Halo.
Delivery Partner
FOR AGENCIES
You lead the project. We deliver the retail workstream end to end, always as Halo: hardware, networks, installation, integration, cutover and training. You set the direction; we take responsibility for the retail estate and the systems behind it.
Your team delivers, leaning on our experience, with expert guidance at every stage. We guide them through hardware, in-store networks, integration and cutover, so nothing that matters on the shop floor gets missed.
Halo is an entirely independent company, and every conversation with us is covered by non-disclosure. Bring us into a pitch or project as Halo: no borrowed email address, no hidden identity.
03 FEASIBILITY FIRST
Our comprehensive feasibility analysis creates a clear route to launch.
Every requirement is tested against how the retailer actually trades, rated, and given a route to launch before build is scoped. We rate each one as native to Shopify POS, solved with an app or a workaround, or a gap that needs a decision.
Requirements are one section of the report. Alongside sit the current estate, integrations, hardware, cutover and a phased roadmap.
More than ten years of Shopify POS work means we know how far the platform can be taken, so fewer requirements end up as gaps.
Surprises that derail a launch belong on paper, not on the shop floor.
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Halo RetailFEASIBILITY REPORT
SAMPLE, 6 LINESLOCATIONS: 12
01Live stock visible at the tillNativeINVENTORYStandard Shopify POS setup
02Customer order history at the tillNativeCUSTOMERSStandard Shopify POS setup
03Trade and SKU-level pricingAppPRICINGApp shortlist and costs in the report
04Mixed baskets: shop floor and warehouseWorkaroundFULFILMENTConfigured workflow, tested in proof of concept
05Gift cards from a legacy providerAppDATAMigration plan, tested with sample balances
06Boarding pass scanning at airport concessionsGapAIRPORT CONCESSIONSBespoke POS app, scoped in proof of concept
NATIVE2
APP OR WORKAROUND3
GAP1
DECIDE BEFORE YOU SPEND.
04 4 STAGES, ANY START
A flexible engagement, from feasibility to ongoing support.
Most retail projects follow a similar shape, from the first location to the fiftieth. We can join at whichever stage is most useful, as a Delivery Partner or an Enablement Partner.
Locations live00 / 50
Feasibility. Every location mapped before anything changes.
01
Feasibility
Workshops with operations, IT, finance and retail teams, covering processes, hardware, network and integrations. The result is a rated roadmap the whole project can plan around.
02
Proof of concept
A working demo built around the app, workaround and gap items, then a pilot location running on real hardware and a real network. The scope rests on evidence rather than estimates.
03
Delivery and cutover
Hardware procurement, on-site installation, integrations, data migration and staff training, then a managed cutover: phased location by location, or across the estate at once, with stock kept in sync throughout.
04
Ongoing support
Help for retail teams after launch, support with new openings and refits, and continued improvement as the Shopify ecosystem evolves.
05 ABOUT HALO
Retail expertise, delivered at scale.
Halo Retail is an independent company working only on Shopify POS and unified retail. We partner with agencies to help win and deliver retail projects. We’ve seen where they go wrong, from hardware arriving late to stock drifting out of sync during cutover, and we plan for it from the first workshop.
Our team has been putting Shopify POS on shop floors for more than ten years, working directly with merchants and as a trusted partner to Shopify agencies around the world.
Shopify’s partner and retail teams can also refer projects to us directly.
10+years of Shopify expertise
100+POS installations
65+locations in a single deployment
06 MORE THAN DELIVERY
A home for Shopify retail expertise.
A hub the whole ecosystem can learn from and grow with.
01
Educate
Agency teams trained on practical implementation, so retail stops being a risk.
02
Collaborate
Agencies, technology partners and merchants working in the open, sharing what works.
03
Grow
Content, community and events that keep pace with the ever-changing demands of retailers.
07 TECHNOLOGY PARTNERS
Built with the best of the Shopify retail ecosystem.
No single platform does everything a retailer needs. We work closely with specialist partners across the Shopify retail ecosystem, and every recommendation is rooted in feasibility: matched to the requirements each technology solves.
01
Matched to real requirements
Every feasibility report names the app or solution that meets each requirement, so retailers choose technology for the right reasons.
02
Brought into live projects
When a retailer needs what your product does, we introduce you to the project and the agency running it.
03
Growing with the ecosystem
As more retailers move to Shopify POS, the apps and solutions we work with grow alongside them.
08 NEW ENQUIRY
Let’s talk about your next retail project.
Tell us about the retailer, the number of locations and where the project is today. We’ll reply within one working day to arrange a short call.