Say yes to Shopify POS.

Halo Retail is the independent Shopify POS specialist for agencies across the eCommerce ecosystem. We work only on Shopify POS and unified retail, helping agencies win and deliver retail projects.

Moving a retail estate to Shopify POS is deceptively complex. We plan, deliver and support the connected architecture behind unified retail, from hardware, in-store networks and the stockroom through to ERP integration, cutover and staff training. Your team stays focused on everything else.

  • FeasibilityEvery requirement rated before build.
  • DeliveryHardware, network, integrations, cutover.
  • EnablementExpert guidance and training.

Seemingly simple, yet deceptively complex.

On the surface, a POS project looks like a new till. In practice it touches every part of a retail operation: the hardware on the counter, the network behind it, the systems it connects to and the people who use it every day. It’s routinely underestimated, and it’s the only work we do.

Hardware

Independent advice, procurement and installation, specified for how each location trades.

  • Devices, card readers, receipt printers, scanners and cash drawers specified location by location
  • Procurement planned around supplier lead times and opening dates
  • Installed on site, with every device tested end to end before the doors open

Network

Payments and stock sync are only as reliable as the network underneath them.

  • Wi-Fi coverage, cabling and bandwidth assessed for every site
  • Security, firewalls and device management agreed with internal IT
  • Plans for when the connection drops, so shops can keep serving customers

Integration

ERP, warehouse, data migration and reporting, with existing platforms and new ones.

  • ERP, warehouse and fulfilment integrations, with existing platforms and new ones
  • Product, pricing, customer and gift card data migrated from legacy systems
  • Reporting that brings physical retail and online together in one view

Cutover

Phased rollout, with stock, orders and gift cards kept in sync throughout.

  • Phased cutover plans, from a pilot location to the full estate, site by site or region by region
  • Change managed with head office and retail teams, with a fallback plan for every stage

Training and enablement

Retail teams trained in store, virtually or remotely, and supported from day one.

  • Train-the-trainer sessions for teams who onboard their own staff
  • Guides and quick-reference material built around how each location actually works
  • Support on the shop floor on day one and through the first weeks of trading

Shopify ecosystem

Clienteling, loyalty and the best apps, getting the most from the platform.

  • Clienteling, so retail teams know their customers and their history
  • Loyalty that works the same in store and online
  • Appointments, endless aisle, and buy online, pick up in store

A few of the problems we solve

  • Trade pricing
  • Complex inventory orchestration
  • Department stores
  • Airport concessions
  • Personalisation and repairs
  • Gift card migration
  • Memberships
  • Rental products
  • Custom data capture
  • Ship from store
  • Custom document creation
The market

Retail is on the agenda.

Retail now features in most deals, and merchants are looking at it closer than ever.

The technology

Shopify POS has matured.

A serious retail platform for multi-location merchants.

The opportunity

A gap for agencies.

Bring retail in house and give clients one holistic solution, online and in store.

Here to support your pitch, your project or your launch.

Some agencies want us to deliver the retail workstream. Others want to build that capability in house, with expert support. We work either way, always as Halo.

Delivery Partner

FOR AGENCIES

You lead the project. We deliver the retail workstream end to end, always as Halo: hardware, networks, installation, integration, cutover and training. You set the direction; we take responsibility for the retail estate and the systems behind it.

Register interest

Enablement Partner

FOR AGENCIES

Your team delivers, leaning on our experience, with expert guidance at every stage. We guide them through hardware, in-store networks, integration and cutover, so nothing that matters on the shop floor gets missed.

Register interest

Halo is an entirely independent company, and every conversation with us is covered by non-disclosure. Bring us into a pitch or project as Halo: no borrowed email address, no hidden identity.

Our comprehensive feasibility analysis creates a clear route to launch.

Every requirement is tested against how the retailer actually trades, rated, and given a route to launch before build is scoped. We rate each one as native to Shopify POS, solved with an app or a workaround, or a gap that needs a decision.

Requirements are one section of the report. Alongside sit the current estate, integrations, hardware, cutover and a phased roadmap.

More than ten years of Shopify POS work means we know how far the platform can be taken, so fewer requirements end up as gaps.

Surprises that derail a launch belong on paper, not on the shop floor.

Showing 6 of 6

Halo RetailFEASIBILITY REPORT
SAMPLE, 6 LINESLOCATIONS: 12

  1. 01Live stock visible at the tillNativeINVENTORYStandard Shopify POS setup
  2. 02Customer order history at the tillNativeCUSTOMERSStandard Shopify POS setup
  3. 03Trade and SKU-level pricingAppPRICINGApp shortlist and costs in the report
  4. 04Mixed baskets: shop floor and warehouseWorkaroundFULFILMENTConfigured workflow, tested in proof of concept
  5. 05Gift cards from a legacy providerAppDATAMigration plan, tested with sample balances
  6. 06Boarding pass scanning at airport concessionsGapAIRPORT CONCESSIONSBespoke POS app, scoped in proof of concept

NATIVE2
APP OR WORKAROUND3
GAP1

DECIDE BEFORE YOU SPEND.

A flexible engagement, from feasibility to ongoing support.

Most retail projects follow a similar shape, from the first location to the fiftieth. We can join at whichever stage is most useful, as a Delivery Partner or an Enablement Partner.

  1. 01

    Feasibility

    Workshops with operations, IT, finance and retail teams, covering processes, hardware, network and integrations. The result is a rated roadmap the whole project can plan around.

  2. 02

    Proof of concept

    A working demo built around the app, workaround and gap items, then a pilot location running on real hardware and a real network. The scope rests on evidence rather than estimates.

  3. 03

    Delivery and cutover

    Hardware procurement, on-site installation, integrations, data migration and staff training, then a managed cutover: phased location by location, or across the estate at once, with stock kept in sync throughout.

  4. 04

    Ongoing support

    Help for retail teams after launch, support with new openings and refits, and continued improvement as the Shopify ecosystem evolves.

Retail expertise, delivered at scale.

Halo Retail is an independent company working only on Shopify POS and unified retail. We partner with agencies to help win and deliver retail projects. We’ve seen where they go wrong, from hardware arriving late to stock drifting out of sync during cutover, and we plan for it from the first workshop.

Our team has been putting Shopify POS on shop floors for more than ten years, working directly with merchants and as a trusted partner to Shopify agencies around the world.

Shopify’s partner and retail teams can also refer projects to us directly.

10+years of Shopify expertise
100+POS installations
65+locations in a single deployment

A home for Shopify retail expertise.

A hub the whole ecosystem can learn from and grow with.

01

Educate

Agency teams trained on practical implementation, so retail stops being a risk.

02

Collaborate

Agencies, technology partners and merchants working in the open, sharing what works.

03

Grow

Content, community and events that keep pace with the ever-changing demands of retailers.

Built with the best of the Shopify retail ecosystem.

No single platform does everything a retailer needs. We work closely with specialist partners across the Shopify retail ecosystem, and every recommendation is rooted in feasibility: matched to the requirements each technology solves.

01

Matched to real requirements

Every feasibility report names the app or solution that meets each requirement, so retailers choose technology for the right reasons.

02

Brought into live projects

When a retailer needs what your product does, we introduce you to the project and the agency running it.

03

Growing with the ecosystem

As more retailers move to Shopify POS, the apps and solutions we work with grow alongside them.

Let’s talk about your next retail project.

Tell us about the retailer, the number of locations and where the project is today. We’ll reply within one working day to arrange a short call.

Prefer email? Write to us at partners@haloretail.com